Business Engagement Manager

London

Job Details

Clinical Engagement & Implementation Manager – Orthopaedic, Trauma & Spine products 

London & South East (Homebased with travel)

Our client is looking for a healthcare professional to join their team as a Clinical Engagement & Implementation Manager (CEIM). This role is based from home with regular national travel but will focus specifically on the London & South East region and will represent the Orthopaedics clinical remit.

  • Using your clinical/product experience and knowledge, your role has responsibility for engaging with healthcare professionals in NHS Trusts and providers to:
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  • - Understand their requirements for products, based on their current operating preferences, patient groups, clinical environment and user groups, and support them in making savings for their area through effective clinical engagement and procurement initiatives.
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  • - Build and manage effective relationships with national programs and initiatives and other healthcare professionals within NHS organisations/providers to ensure the clinical “voice” is captured when product specifications are developed, and services defined. As an experienced professional, you will be cognisant of products across the market and surgical procedures in Ophthalmology. Build and manage relationships with supplier/industry professionals to support national and regional projects. 
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  • - Provide project leadership and support, ensuring the delivery of quality services that represent the best value and understand the key strategic direction of the tower to ensure that processes are adhered to, and projects are effectively managed with a clear understanding across different stakeholders.
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  • - Work with clinicians to optimise their product base and care delivery through product change and service provision, whilst ensuring patient-centric care is the focus. 
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  • - They will lead to product evaluations liaising with key national groups, developing product specifications as necessary. Participate in and develop own clinical forums and networks to ensure is appropriately represented and engaged in best practice and up-to-date thinking on products and services. Produce and update project documentation including status reports, ensuring key documentation is up-to-date

Who you are

They are looking for a professional with exceptional communication and stakeholder management skills.

  • - A person with the ability to process information, understand clinical needs, drivers, patient demographics and user experience.  An individual who can gain credibility with clinicians due to product and clinical knowledge, and professional experience.
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  • - A rounded understanding of procurement and contracting would be advantageous.  
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  • - An understanding of the orthopaedic theatre, through experience, as well as orthopaedic product knowledge is essential.
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  • - Have an established network of peers within their clinical environment, and/or with products industry.
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  • - Experience of managing projects and understanding how products are used in practice, considering varying sub-specialty areas of care.
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  • - IT capable, (in particular with excel) with an analytic and attention to detail competence.
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  • - Willingness to travel, you will already be a car driver.
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  • - A self-motivated individual, comfortable with managing your own diary, gaps in your understanding will be developed and as such being able to take on a new challenge and develop expertise in relation to products is key;
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  • - This role will require an ability to conduct detailed work at a computer for long periods and so a mental capacity for this whilst working remotely is essential.
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  • - Confident with great energy and an engaging manner.